Refund & Cancellation Policy

Effective date: 21 September 2026 · Baikal Brains LLP

1. All sales are final

Body Heal / BhAi operates a strict no-refund policy. Once a payment for BhAi access or a coaching plan has been processed, it is final and non-refundable, regardless of how much of the plan or billing period has been used.

2. Cancelling future billing

You may cancel your BhAi access at any time to stop future renewals. Cancelling stops the next billing cycle from being charged, but does not refund any amount already paid for the current or any prior billing period. To cancel, contact us at sunnyarora@bodyheal.in or through your Gym Partner if you signed up through one.

3. Billing errors

The no-refund policy above does not apply to genuine billing errors, such as a duplicate charge or an incorrect amount charged due to a technical fault. Report any such issue within 7 days of the charge to sunnyarora@bodyheal.in with your payment reference, and we will investigate and correct genuine errors.

4. Gym Partner revenue share

Where BhAi is sold through a Gym Partner, this policy governs the amount charged to the gym's clients. It does not affect the separate revenue-share arrangement between Baikal Brains LLP and the Gym Partner, which is set out in that partner's own agreement.

5. Statutory rights

Nothing in this policy is intended to limit any statutory right you may have under Indian consumer protection law that cannot lawfully be excluded by this policy.

6. Contact

For any billing question, write to sunnyarora@bodyheal.in or call +91 81430 18210.