Effective date: 21 September 2026 · Applies to the Body Heal / BhAi website, product, and all partner deployments operated by Baikal Brains LLP.
1. Who we are
Body Heal / BhAi is operated by Baikal Brains LLP ("Baikal Brains," "we," "us," "our"), registered office at G406, Manjeera Diamond Tower, Hyderabad, Telangana 500046, India (GSTIN 36ABBFB0153D1Z5). These Terms & Conditions govern your access to and use of the BhAi platform, whether directly, through a partner gym, employer, or insurer, or through this website.
2. Acceptance of terms
By creating an account, making a payment, or otherwise using BhAi, you agree to be bound by these Terms, our Privacy Policy, and our Refund & Cancellation Policy. If you do not agree, please do not use the platform.
3. Who can use BhAi
BhAi is intended for use by adults (18 years or older). If you are accessing BhAi through a partner gym, employer, or insurer, your use is also subject to any additional terms agreed between that partner and Baikal Brains LLP.
4. The service
BhAi provides AI-assisted lifestyle and metabolic coaching, including onboarding, plan matching, meal and habit analysis, and ongoing daily guidance, delivered directly or under a partner's white-label or co-branded experience.
5. Not medical advice
BhAi is a lifestyle and wellness coaching tool. It does not diagnose, treat, or cure any medical condition, and is not a substitute for professional medical advice. Always consult a qualified physician before making significant changes to your diet, exercise, or health routine, particularly if you have an existing medical condition.
6. Payments and billing
Where BhAi is offered through a Gym Partner, Baikal Brains LLP collects payment from the gym's clients (members) for access to the platform on the Gym Partner's behalf, and shares an agreed percentage of that revenue with the Gym Partner under a separate partner agreement. The exact revenue-share percentage, billing cycle, and payout terms are set out in that partner agreement and are not published on this website.
All prices are shown inclusive or exclusive of applicable taxes as indicated at checkout. You are responsible for providing accurate, current payment information.
7. No refunds
All payments made for BhAi access and coaching plans are final and non-refundable, except as described in our Refund & Cancellation Policy.
8. User conduct
- Provide accurate information during onboarding and check-ins.
- Do not misuse, reverse-engineer, or attempt to disrupt the platform.
- Do not share your account access with anyone else.
- Do not use the platform for any unlawful purpose.
9. Intellectual property
BhAi's software, prediction models, protocols, designs, and content are the property of Baikal Brains LLP and are protected by applicable intellectual property law, including the provisional patent referenced in the Proof section above (IN 202541131196). Nothing in these Terms transfers ownership of that intellectual property to you or to any partner, except as expressly agreed in a separate written license or partner agreement.
10. Third-party services
BhAi runs on third-party infrastructure, including AWS and Google Cloud, and may link to third-party sites or services (such as scheduling or payment providers). We are not responsible for the content or practices of third-party services.
11. Limitation of liability
To the maximum extent permitted by law, Baikal Brains LLP is not liable for any indirect, incidental, or consequential damages arising from your use of BhAi. BhAi is provided "as is," and while we work to keep guidance accurate and relevant, outcomes depend on many individual factors outside our control.
12. Termination
We may suspend or terminate access to BhAi for violation of these Terms, non-payment, or at a partner's request where access was granted through that partner. You may stop using the platform at any time; see the Refund & Cancellation Policy for what happens to billing when you do.
13. Changes to these terms
We may update these Terms from time to time. Material changes will be reflected by an updated effective date above. Continued use of BhAi after changes take effect constitutes acceptance of the revised Terms.
14. Governing law and jurisdiction
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or your use of BhAi is subject to the exclusive jurisdiction of the courts at Hyderabad, Telangana.
15. Contact
Questions about these Terms can be sent to sunnyarora@bodyheal.in or +91 81430 18210.